Terms and Conditions

These terms and conditions are intended to make your shopping experience as pleasant and as straightforward as possible. By ordering and purchasing from Designs by Tricia Slater Dayan you are agreeing to these terms and conditions.
Please contact me by either email (triciaslaterdayan@gmail.com) or by phone (telephone number 07849 524762) if you would like to discuss your requirements.
 
 
Bespoke items
If you live locally to me or within a reasonable travelling distance, I will arrange a personal consultation with you to discuss your requirements. A £20 deposit is required before work will commence and I will notify you when this is.
I will, as far as possible, keep you updated with approximate costs while the item is being made but please note that a final cost will not be available until the item(s) is completed. The remaining balance is to be paid before the item(s) is handed over/dispatched.
 
All items are handmade to order including those bought as seen from the website so please allow at least 8 – 10 weeks if possible before your wedding day / special event.
 
If you require an item at short notice I will do my best to accommodate you but please contact me before placing an order as I will need to confirm that I have all components in stock and am able to work to your time frame.
 
I hope I have covered everything but if you have any questions please don’t hesitate to contact me. My email address and telephone number can be found on the “About ” page.
 
CANCELLATIONS
 
You may cancel your order and be refunded any deposit paid providing you cancel within 30 days of placing your order and providing work hasn’t commenced on your item(s).
 
If you place an order at short notice to your wedding day / special event i.e. within 30 days and then cancel any deposit paid will not be refunded.
 
I will always notify you when work commences on your item(s).
 
Please note I am unable to refund any deposit paid for a Bespoke item.
 
RETURNS & REFUNDS
 Please note that I cannot accept returns after your wedding day / special event.
 
For health and safety reasons I am unable to accept earrings for return or refund.
 
I am unable to refund any return postage. It is the responsibility of the returner to pay this.
 
Please note that while items are in your care, it is your responsibility to take proper care of them.
 
GENERAL
 
Tiaras and other items are not toys and are made up of components such as small beads and wire so care should be taken with children.
 
Designs by Tricia Slater Dayan will not accept responsibility for damage to the item(s) or injury from the misuse or careless handling of the item(s).
 
Avoid spraying perfume and hairspray directly onto your tiara and jewellery.
 
I reserve the right to amend prices in line with the rise in the cost of components.
 
ALL CONTENT OF THIS WEBSITE – WRITTEN, PHOTOGRAPHS, DESCRIPTIONS  ETC – ARE THE PROPERTY OF DESIGNS BY TRICIA SLATER DAYAN AND MAY NOT BE USED OR COPIED WITHOUT WRITTEN PERMISSION FROM DESIGNS BY TRICIA SLATER DAYAN.